What should I do if my deposit is showing as "pending" or "processing"?

Created by Mudrex Support, Modified on Wed, 1 Oct, 2025 at 4:23 PM by Mudrex Support

IMPS transactions may take up to 24 hours to process. If your deposit is still pending after this period and the amount has been debited, please check your bank statement to confirm the payment was successfully made to us.

If the issue is not resolved, please raise a support ticket and include a screenshot of your transaction with a clear UTR number for a quicker resolution.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article