I transferred USDT from an external wallet, but it hasn't appeared in my account. What should I do?

Created by Pratibha Shetty, Modified on Sun, 5 Oct at 7:44 PM by Ramya Raju

No worries! If your USDT transfer hasn’t appeared yet, start by checking the transaction hash from your sending platform. You can quickly verify its status on a blockchain explorer to see if it was successful.


Ensure you sent a supported coin, used the correct network, and included the right tags and wallet address — these simple checks help your funds reach your Mudrex account smoothly and safely.


If any details are incorrect, the funds may be lost on the blockchain. But if everything looks perfect and your deposit still hasn’t arrived, don’t worry — our support team is ready to assist you and ensure your funds get credited.


Deposit with confidence and enjoy a fast, secure, and seamless crypto experience on Mudrex!


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