The process of transferring funds from an external platform to Mudrex involves three essential steps:
1. Withdrawal from the External Platform: Initiate the withdrawal from the external platform.
2. Blockchain Network Confirmation: Once initiated, the transaction is broadcast to the blockchain network and marked as "completed" or "success" in the platform you're using. However, actual confirmation on the blockchain network may take some time. The number of required "network confirmations" varies depending on the blockchain.
3. Funds Credited to Your Mudrex Account: After the necessary network confirmations are achieved, the funds will be credited to your Mudrex platform or wallet.
Please be patient while waiting for the transaction to be processed if it hasn't yet been confirmed by the blockchain network nodes or hasn't reached the minimum number of network confirmations specified by our system. Mudrex will credit the funds to your account once the transaction is confirmed.
If the blockchain confirms the transaction but the funds are not credited to your Mudrex account, please double-check the network you used for the transfer and verify the wallet address in the blockchain explorer. Feel free to reach out to support if you need further assistance.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article