Why is my beneficiary account showing as blocked?

Created by Pratibha Shetty, Modified on Wed, 2 Apr at 8:44 AM by Pratibha Shetty


If your beneficiary account is showing as blocked, please try using your registered bank's net banking or banking app to add the beneficiary again. Double-check all the details carefully from the Mudrex app, especially account numbers and IFSC codes. 


You can retry after 3-6 hrs as it could be an intermittent issue, If the issue persists, please raise a ticket with a screen recording/ screenshot of the error for further assistance.


For any queries regarding Bank deposits or withdrawals, please don't hesitate to contact our support team at 080-35213000 between 10AM-7PM from Monday - Saturday.

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