We're sorry to hear that you're considering deactivating your Mudrex account, but we respect your decision. Your satisfaction and experience with our platform are important to us, and we're here to help address any concerns you may have to improve your overall experience.
If you still wish to proceed with deactivating your Mudrex account, please follow these steps:
1. Log in to the Mudrex app.
2. Navigate to your Profile section.
3. Click on "Account Details."
4. Select "Delete account."
5. Agree to the Terms and Conditions.
6. Choose the reason for deactivation.
7. Enter the 6-digit OTP sent to your registered phone number and email.
8. Submit your request.
Please keep in mind that account deactivation is irreversible, so ensure that you withdraw all your funds to avoid any issues in the future. If there's anything we can do to address your concerns and retain you as a user, please don't hesitate to let us know. We value your feedback and are committed to assisting you in any way we can.
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