How to increase my withdrawal limit?

Created by Pratibha Shetty, Modified on Wed, 2 Apr at 8:55 AM by Pratibha Shetty

To ensure a secure, risk-free, and seamless crypto investment experience on Mudrex, we have introduced specific limits for all users. These limits are meticulously crafted, taking into account local regulations, laws, and various control measures implemented by our dedicated risk team.

If you exhaust the bank withdrawal limit, follow these steps to request higher limits:

1. You will receive a prompt to request higher limits.

2. Click on the prompt, and you will immediately get an option to submit the Enhanced Due Diligence Form on the App .

3. Fill out the form with the requested information for Enhanced Due Diligence.

4. Submit the form and wait for 7 business days.

5. If the details are correct, your limit will be upgraded.

For any further assistance, please contact our support team. You can read more about limits here.

For any queries regarding Bank deposits or withdrawals, please don't hesitate to contact our support team at 080-35213000 between 10AM-7PM from Monday - Saturday.